Oh no! We sincerely apologize for this human error; we definitely want to ensure you receive the items that you paid for. Please contact our customer service team at [email protected], or during business hours at 888-857-VITA(8482) or via l
We try to pack and ship all orders within 24 business hours, weekends, and holidays may delay a package from shipping within this time frame. Please note that delivery estimates are based on averages, and your order may be delivered faster or slower.
Shipping time can take 7-10 business days for our standard shipping/free shipping option. Orders with standard shipping/free shipping are shipped via UPS and transferred to your local post office for the final delivery. Priority shipments are shipped
VitaCup offers UPS and USPS ground shipping that, after receiving your shipping confirmation email, will usually deliver within 7 days to 10 business days of the order to households in the contiguous United States, with longer ship times to destinati
NOT RECEIVED: Please contact our customer service team at 1-888-857-VITA(8482) or email [email protected] and include your order number and shipping address in the email. We sincerely apologize for any inconvenience this has caused you. DAM
At the moment, our products are only available in the US and Canada.
Oh no! We sincerely apologize for this human error; we definitely want to ensure you receive the items that you paid for. Please contact our customer service team at [email protected], or during business hours at 888-857-VITA(8482) or via l
Our goal is to ship orders as quickly as possible, but please note that it may take one to two business days for your order to be processed and shipped. Orders placed on Friday in the late afternoon, evening, or during the weekend will be shipped on
Once an order ships, we are not able to make any adjustments to it, including to the shipping address. We are also unable to make any adjustments outside our business hours. Please contact us as soon as possible with your change at customerservice@vi
Yes, custom fees may be required for all international packages. This fee cannot be waived or covered by VitaCup.
Unfortunately, we cannot update the shipping address once an order is complete and paid for. If your order has not shipped, please contact our customer service team for further assistance at 1-888-857-VITA(8482) or at [email protected]. If
Please contact our customer service team at 1-888-857-VITA(8482) or email [email protected] and include your order number and shipping address in the email. We sincerely apologize for any inconvenience this has caused you.
You should receive an order confirmation email within a few minutes of placing your order and a shipping confirmation email within 24 - 72 business hours. The exceptions are orders placed during a weekend or holiday, which may not ship until the foll
Yes, we ship to APO (Army Post Office), FPO (Fleet Post Office), and DPO (Diplomatic Post Office) addresses. Your order will ship via USPS. Unfortunately, we aren't able to estimate how long it will take to arrive.