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What if my package gets lost or arrives damaged?Updated 10 months ago

NOT RECEIVED: Please contact our customer service team at 1-888-857-VITA(8482) or email [email protected] and include your order number and shipping address in the email. We sincerely apologize for any inconvenience this has caused you.

DAMAGED: Please contact our team at [email protected] or 888-857-VITA and we will assist you in receiving replacement pods, store credit or replacement* order.

*Replacement orders are to the discretion of VitaCup.

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