I didn't receive my order/shipping confirmation emailUpdated a year ago

You should receive an order confirmation email within a few minutes of placing your order and a shipping confirmation email within 24 - 72 business hours. The exceptions are orders placed during a weekend or holiday, which may not ship until the following Monday.

If you don't receive either email within those timeframes:

- Start by checking your spam/junk folder.

- If you use multiple email addresses, make sure you're checking the right inbox.

- Add [email protected] in your email contact list.

- Still nothing? Use the "Contact Us" link to let us know and we'll look into it for you.